Upstream by Dan Heath

Upstream by bestselling author Dan Heath asks why so much effort goes into reacting to problems after they happen, instead of preventing them in the first place.

Heath explores organisations and individuals who succeeded at "upstream" thinking — catching problems early or eliminating them altogether — and identifies the barriers that keep most people and systems stuck reacting downstream instead: lack of ownership, short-term incentives, and difficulty measuring prevented harm. Full of real case studies from healthcare, education, business and public policy.

A thought-provoking read for managers, policymakers, and anyone interested in solving problems at the root rather than patching symptoms.

Book details

• Author: Dan Heath
• Subject: Problem Solving, Business, Psychology
• Language: English
• Condition: New

Binding: সেলাই করা বাইন্ডিং
Quality: Premium Quality Books.
Printing: High Quality Printing.
Paper: Eye Friendly paper (Cream White)
Cover: Matt cover (Paperback).

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